Shipping

General Delivery Information 

Your order is our top priority and we are thrilled to have you in the Ollie and Max family!

Allow 1-3 days for your order to be picked and packed, and then handed to Australia Post. 

Online orders are not processed over the weekends or on NSW, Australia public holidays.

Our Delivery Window- Domestic (Australia)

For domestic delivery as we are posting from a regional area delivery will take 1-7 business days for metro areas and 2-7 business days for other regions. Please note that these timeframes are estimates and may vary depending on network activity. We recommend having your tracking number available so you can track your parcel's journey via the Australia Post website.

Our Delivery Window- International

We post internationally, and postage times will be calculated on the site via Australia Post. 

International customers may be responsible for additional customs fees upon delivery.

Our Delivery Window- Urgent Deliveries

Need an item urgently? Please email us via here 

Delivery Note

Once handed to Australia Post or delivery partners, Ollie and Max Australia is not held liable in the event the parcel goes missing or is stolen, and regrettably will not be able to refund or resend the parcel in this instance. Should your parcel become lost in transit or you believe it has been mis-delivered please contact customer care immediately at info@ollieandmax.com.au