Australiawide exchanges must be communicated within 7days of purchase. Please contact us via email to notify us of the exchange (firstname.lastname@example.org) and return the garment with a self addressed postpack and a note detailing the exchange to PO Box 126 Woollahra NSW Australia 1350.
Once the product is received and has undergone a quality control check to ensure the product has not been worn and that the tags are still in place the new size will be dispatched.
For international exchanges, please contact us via email to notify us of the exchange (email@example.com) and follow the Australiawide procedures. If you receive a faulty product, please notify ollieandmax.com.au within 7 days to organise an exchange.
Please note that returned goods will only be accepted if you have contacted our ofﬁce for our instructions on returning the garment.
We strongly advise customers to thoroughly check their product and try it on when it is received to ensure you are satisﬁed.
Exchanges and refunds on faulty goods will not be permitted after 7 days from the date of purchase.